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Veteran family with a seven year old son finds themselves homeless in a new city in winter.

A VetsNet Success Story
How our incredible partner agencies helped us house a family of three

Juan is a twice deployed Iraqi War veteran with a service connected disability. He and Victoria and their seven year old son arrived here from California to be closer to family, but were unable to stay with relatives, so were homeless.


Here's the timeline for this case which is a typical example of how VetsNet organizes relief for veterans in crisis:

Friday morning in late December

Veteran, his fiance and 7 year old son seek help at the VA

They had had used their money to stay in a motel for two nights, but needed immediate housing and food. The VA refers them to VetsNet.

Friday 12:00 p.m.

Family arrives at VetsNet

They had not eaten this day. We gave them McDonald’s cards for meals and a gas card for their car.

Friday 1:00 p.m.

Contacted partner agencies

The Center for Veterans Issues and the VFW agreed to help fill out paperwork required to qualify for housing and financial help. The veteran left for those two offices.

Friday 1:30 p.m.

Veteran visits CVI and VFW

The Center for Veterans Issues assessed the veteran's qualification for Supportive Services for Veteran Families (SSVF) and the housing funds they distribute. When officially certified as homeless, the family would be eligible for rapid rehousing. The VFW helped to certify the vet as unable to work due to the disability.

Friday 3:30 p.m.

Veteran returns to VetsNet for emergency services to get them through the weekend

Referred family to the Milwaukee Homeless Veterans Initiative (MHVI) to set them up in hotel Friday through Sunday that included a breakfast bar. They also gave them an emergency supply of food.

Monday 9:00 a.m.

CVI qualifies them for housing

Veteran and family completed intake with CVI and got qualified for emergency rehousing and CVI placed family in a second hotel overnight.

Tuesday 10:00 a.m.

Veteran family's issues are resolved

CVI qualified them for permanent housing and placed them with a landlord in Waukesha who had an apartment open. Using the now-authorized SSVF funds, CVI was able to pay their deposit and at least one month’s rent. We referred them to MHVI to deliver furniture, kitchen supplies and household items for their new apartment. MHVI can also potentially provide wellness assesments through home visits.